Totalmobile launches Field First platform to transform field service operations

Designed to address the complexity of modern field operations, Field First enables organisations to plan smarter, optimise service delivery, operate more efficiently and achieve better outcomes – while improving the working lives of field staff.

Bringing together a suite of vertically-tailored solutions, the platform offers proactive asset management, dynamic scheduling, mobile workforce enablement, intelligent rostering, lone worker protection, streamlined job management and real-time field intelligence. Its modular design is underpinned by a set of core innovation principles – including AI, UX, SaaS, integration, low-code/no-code functionality, security and data – to ensure flexibility, scalability and ease of use.

Phil Race, CEO of Totalmobile, commented: “Field First isn’t just another product launch, it’s a strategic shift in how we approach the delivery of field services. We have four decades of FSM experience, and we’ve prioritised listening to the needs of our customers and their workforce to build a platform that focuses on what matters most: visibility, flexibility, impact and ROI.

“In today’s climate, where regulators are placing increasing scrutiny on field service standards and where organisations face real challenges in rising costs of service and a shortage in skilled staff, our technology is already helping to solve these issues. We’re enabling organisations globally to streamline their operations, improve outcomes and clearly demonstrate the value of their investment.”